Manual processes fail to scale

In Linode Blog » The Twelve Days of Crisis – A Retrospective on Linode’s Holiday DDoS Attacks, I read about the scale of a DDOS attack on Linnode infrastructure:


This is a companion discussion topic for the original entry at https://www.funkypenguin.co.nz/postmortem/linode-blog-the-twelve-days-of-crisis-a-retrospective-on-linodes-holiday-ddos-attacks/